Store Policy
Customer Care
At Arizona Batting Club, we are dedicated to fueling the passion for the game. Whether you are a T-ball beginner, a high school standout, or a lifelong fan, our commitment is to provide expert guidance, high-quality gear, and an inclusive community environment. Every customer who walks through our doors is treated like a teammate.
Returns & Exchanges
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Timeframe: Items can be returned or exchanged within 30 days of purchase.
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Receipt: A valid store receipt or loyalty account record is required for all processing.
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Condition: Items must be unused, unwashed, and in original packaging with tags attached.
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Bats: Non-defective bats cannot be returned once the wrapper is removed or ball marks are present.
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Custom Goods: Custom uniforms, engraved bats, and personalized gear are final sale.
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Refund Method: Refunds are issued to the original form of payment or as store credit.
Warranty & Defects
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Manufacturer Warranties: Bats and high-end gloves typically carry a 1-year manufacturer warranty.
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Policy: The store assists with warranty information, but claims must be filed directly with the manufacturer.
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In-Store Exchanges: Defective items cannot be swapped in-store unless authorized by the manufacturer brand.
Bat Demo & Cage Rules
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Supervision: Minors must be accompanied by an adult to use the in-store demo cage.
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Safety: Helmets and closed-toe shoes are mandatory at all times inside the cage.
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Staff Only: Only store employees may adjust pitching machines or cage equipment.
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Equipment Use: Only designated demo bats may be used; stock bats cannot be unwrapped for testing.
Payment Methods
- Major Credit / Debit Cards
- Cash (in-store)